Shipping Policy
1. Order Processing Time
Orders are processed within 2–3 days after payment confirmation.
Processing times may be longer during holidays or sales periods. You will receive a confirmation email once your order is shipped.
2. Shipping Times & Delivery
Estimated delivery times:
| Region | Estimated Delivery |
|---|---|
| United States | 10–15 business days |
| International | 10–15 business days |
Delivery times may vary based on destination, customs, and carrier delays. We are not responsible for delays once the package has been handed to the courier.
3. Shipping Rates
Shipping rates are calculated at checkout based on location and package weight.
We may offer free shipping on orders over if applicable.
4. Tracking Your Order
Once shipped, you will receive a tracking number via email.
Most orders can be tracked through the carrier’s website.
5. Wrong Address or Missing Information
Customers are responsible for providing accurate shipping information.
We are not responsible for lost packages due to incorrect addresses.
If you entered an incorrect address, contact us immediately. Once an order is shipped, changes cannot be made.
6. Lost, Delayed, or Damaged Packages
If your package is delayed, lost, or damaged, please contact the carrier first with your tracking number.
If you need further help, email us and we will assist where possible.
7. Customs Fees & International Shipping
International orders may be subject to customs fees, duties, or taxes imposed by the destination country.
These charges are the buyer’s responsibility.
8. Pre-Order Items
If your order contains pre-order items, they will ship as soon as the product becomes available unless stated otherwise.
9. Contact Us
If you have questions regarding shipping or order status